Booking cancellation policy

The following rules apply for bookings through the online booking system or made directly at the Camping Continental management.

 

Booking apartments and rooms *

It is necessary to fill in the booking form in all its parts, including the method of payment, and sending it to the email: info@camping-continental.it

Camping Continental will communicate via email the availability of the solution you have chosen and how to confirm the booking.

The reservation is confirmed only by sending a specific e-mail with the specified by Camping Continental, the solution you have chosen, the days of stay and the confirmation of receipt of the deposit.

If the confirmation deposit is not received within 5 days of the communication of availability, Camping Continental is free to reserve the same solution to other customers ..

 

Cancellation of apartments and rooms

The cancellation of the reservation must take place exclusively via e-mail communication to the following address: info@caping-continental.it, in which the customer is required to indicate the details for the reimbursement of the confirmatory deposit.

In case of cancellation of the booking at least 30 days before the scheduled arrival date, the confirmatory deposit will be reimbursed minus the € 15.00 secretarial expenses.

In case of cancellation of the reservation at least 15 days before the scheduled arrival date, 50% of the confirmation deposit will be reimbursed for the secretarial expenses of € 15.00.

In case of cancellation of the reservation within the 14 days prior to the scheduled arrival date, the entire confirmation deposit will be retained as a penalty.

In case of non-presentation of the client on the scheduled arrival date, the Continental camping will keep the reservation valid until 4.00 pm on the day following the expected date of arrival, after which, in the absence of specific communication from the customer, the booking will be canceled .

In case of early departure of the customer, Camping Continental will retain the full amount of the stay as a penalty.
* In high season the minimum stay in the apartments and rooms is at least 3 nights.

 

For camping pitches the same conditions are valid only if the stay is at least 6/7 nights.